Saturday, December 10, 2005

feedback feedback

Since implementing the feedback form (which was fittingly created in response to user feedback), we've gotten some really great feedback, we just haven't been able to respond to all of it.

If you happen to be one of the users who hasn’t gotten a timely response to a question you’ve asked, it’s likely because we couldn’t respond. Unless you had already provided your email, we hadn’t included an option for you to enter a reply-to address. We read every email we get (except for the stuff in Chinese, we can't read that) and we’re happy to answer any questions you may have (hopefully, now we can actually respond to all of them).

There is now an optional field for your email if you would like a response. On the other hand, if you're just looking to flame us, inform us of a large inheritance we've been bequeathed, or perhaps offer us a great business deal somewhere in West Africa -- no reply-to email address is necessary.
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